Glossary of terms
Anything- or Everything as a Service (XaaS) is a general category of cloud computing and remote access services. It is therefore an umbrella term referring to the growing number of services and tools delivered through the cloud and the ability to combine them into a single offering.
Buying every piece of hard- and software means that companies have to invest a relatively high amount of money up front into equipment, which they could utilize much better in areas like R&D, marketing or others, especially if they are startups.
With the “as-a-Service” model there is no major investment upfront, and it is much easier to up- or downsize the IT environment, depending on the respective needs of the business. “As-a-Service” models are not a new concept at all. Companies have always been looking for ways to reduce hosting fees and eliminate server management. But the rise of cloud computing and IoT enabled us to fully embrace the “as-a-Service” concept.
XaaS solutions combine hardware, software, and services — traditionally sold separately — into a single customer offering. With an as-a-service model, customers can subscribe to solutions without having to purchase and maintain infrastructure. Companies no longer need to invest in creating and maintaining their own technology. The as-a-service model is a business approach that provides customers with flexible, scalable services and helps with business processes – all on demand. There are countless examples of the services mentioned.
XaaS enables organizations to set up horizontal services that can be made available for different departments to leverage in the way that they need. With strong APIs, organizations can create a module — let’s say a customer interaction module — that allows sales teams to track and report on a prospect’s interactions, and that same module can be used by the customer service team and call center to manage, issue triage, and resolve.
Artificial intelligence (AI) has become an integral part of modern life, from the algorithms that curate our social media feeds to the systems that make
In today’s fast-paced digital world, cloud automation has rapidly evolved from a cutting-edge innovation to an essential component of modern business operations. As companies increasingly
Businesses need reliable and efficient management of information flows to operate. Data collection, storage, and management require a well-developed infrastructure with workstations, database servers, storage nodes and networks, engineering networks, and data transmission networks. Building such an infrastructure requires serious start-up investments and ongoing maintenance costs. Using cloud network technology eliminates most of these problems. So what is cloud technology?